September 2004 (Volume 10, Number 3)

An Analytical Framework to Measure, Benchmark, and Improve the Strategic Position of an Organization Using a Quality Competitiveness Index
– Ashok Kumar, Kathryn E. Stecke, Jaideep G. Motwani
 
A Model for the Optimal Decision Timing Using a Real Options Approach
– Jae-Hyeon Ahn, Dong-Joo Lee, Jae-Han Lee
 
A New Multiple Criteria Decision Making Model for IS Outsourcing
– XiaoZhou Han, Joyce Chan, Binshan Lin
 
Combining Simple Priority Rules and Controlled Release with Prohibited Early Shipments
– Samir Barman, Warren W. Fisher
 
The Effects of Network Characteristics on Joint Capacity Optimization in Robust Telecommunications Networks
– Mark W. Lewis